Shipping policy

We are committed to providing our customers with fast and reliable delivery services. Below is our shipping policy:

Order Processing

  • Order Processing Time: Orders are typically processed within 1-2 business days after being received.
  • Shipping Time: Once processed, your order is usually delivered within 3-5 business days.
  • Shipping Method: We select the shipping method based on the destination and weight of your order. Typically, we use trusted couriers such as FedEx, DHL, or USPS.

International Shipping

  • We accept international orders and offer worldwide shipping.
  • Additional shipping charges may apply for international shipping, and these will be displayed during checkout.

Shipping Charges

  • Shipping charges depend on the destination, weight, and delivery method of your order.
  • If you have any questions regarding specific shipping charges, please contact our customer support team.

Order Tracking

  • Once your order has been shipped, we will send a tracking number via email, so you can track the status of your order.

Order Changes or Cancellations

  • If you need to make changes or cancel your order, please contact our customer support team at info@filtrixfilters.com within 24 hours of placing the order.
  • After 24 hours, order changes or cancellations may no longer be possible.

Customer Support

If you have any questions or need assistance regarding shipping, please contact our customer support team: